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ProPay provides small package parcel audits on FedEx and UPS shipments.
We track every shipment, audit every shipping charge, and process
all refund claims direct with the carrier. ProPay Solutions has the
innovative tools and years of experience to recover the highest possible
rate of return to our clients. We are currently generating an average
2-5% savings for our client base resulting from our parcel audit services
and commonly collect refunds on the following carrier failures.
Guaranteed service refunds (late delivery)
No proof of delivery or signature
Manifested not shipped
Duplicated invoice billing
Duplicated tracking number billing
Incorrect address charges
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ProPay provides a weekly audit on your combined FedEx express, international,
and ground account invoices. We provide a turnkey recovery service
working direct with FedEx to receive your weekly invoice data electronically,
process your data through our proprietary audit software to identify
potential credit candidates, and submit credit requests to the carrier.
Our FedEx parcel audit is conducted pre-payment and all qualified
credits are immediately deducted and applied against your account.
Once we have received approval on all credit requests, we consolidate
your domestic, international, and ground invoices into one convenient
report set for remittance to FedEx. Our consolidated FedEx report
set is customized using account codes to report and sort all shipping
data to meet your internal reporting needs. Our reports reflect
the results of our audit and are sorted by account number, invoice
number, and tracking number detail. We deliver our weekly
FedEx reports via email, CD, or paper format.
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ProPay provides a weekly audit on your combined UPS express, international,
and ground account invoices. We provide a turnkey recovery service
working direct with UPS to receive your weekly invoice data electronically,
process your data through our proprietary audit software to identify
potential credit candidates, and submit credit requests to the carrier.
Our UPS parcel audit is conducted post-payment. Our clients
pay the original UPS invoice amount and all qualified credits are
applied to your account and appear on a forthcoming UPS statement.
We deliver our weekly UPS reports via email or paper format.
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ProPay archives a database of your organization's shipment history,
allowing us to post-audit your entire shipment activity for a given
sequence of dates. We post-audit every shipment based on your current
rate-table and tariff with the carrier and recover any potential credits
due to overcharges, rate errors, and incorrect charges on your accounts.
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